If you pay for your policy annually, we’ll refund to the card or bank account you used to pay for your policy. Since March 23 the UK has been on lockdown after Boris Johnson ordered all non-essential shops to shut and told people to stay at home unless going out to buy food or medical supplies, for exercise, or for work. By Andy Wilson PUBLISHED: 07:42, Fri, May 1, 2020 And now the looser tier system has been done away with and the country has been plunged into a full lockdown enforcing ‘stay at home’ orders, this is the case even more so at the beginning of 2021. View our online Press Pack. ‘Any premium adjustments or refunds will be a matter for individual insurers.’. 5 June 2020. 21st Century: 25% discount on premiums in April. Can I get a refund for mileage on my car/motorbike insurance if I haven't been using my vehicle? "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. A spokesperson for the ABI explains: “The law requires that all vehicles on the road must be insured, and even during lockdown, many private motorists will need to use their vehicles for essential travel, and need to be fully insured. But this isn't the case with all insurers therefore it depends who you bought your insurance from. But even though most drivers can't use their cars, they will still be paying for car insurance along with other costs including tax. In recent days, there has been a call for car insurance companies to lower or refund premiums due to COVID-19-related lockdowns. “We’re a Kiwi company and look after our customers, so after seeing a … We asked Aviva, for example, what the case was for policyholders. "Any premium adjustments or refunds will be a matter for individual insurers.”. Contact the Citizens Advice consumer helpline if you need more help - a trained adviser can give you advice over the phone or by email. This may include switching cover or arranging payment breaks. We believe that giving claims savings back to customers during the COVID-19 pandemic is the right thing to do. It is possible to apply for a Statutory Off Road Notification (SORN) if you are no longer using your car on public roads. • Progressive Insurance, whose corporate headquarters are in the Cleveland suburb of Mayfield Village, Ohio, gave a 20 percent credit on April and May premiums to customers with personal auto insurance. If your policy is due to renew in the next week and you haven't opted for auto-renewal, please call us. In recognition of this, we refunded £110 million of insurance premiums to our car and van customers and committed millions of pounds more to reducing prices and supporting our customers, NHS staff and the local community. The coronavirus crisis has meant many people have been paying for things they can’t use at the moment – from season tickets to gym memberships. interest-free overdrafts to some of up to £500. The current lockdown means most drivers are paying for their cars while not actually using them but it may be possible to claim some of these costs back. We were delighted to give back £110 million to our car and van … There hasn’t been an equivalent announced in the UK but some insurers have said they may give refunds. In spring 2020, during the Coronavirus lockdown, Admiral motor customers helped to save lives by staying at home. Car insurers don’t have to pay them as you have entered in a contract for a year to pay for the policy. Lines open 24/7. If your insurer hasn’t been mentioned above and you’re not sure on their policy, it may be worth asking anyway. LV is now doing the same, though its refunds won’t be automatic. Find out what the AA's response is to the coronavirus (COVID-19) pandemic. In the US some insurers have started offering discounts of 15 per cent for policyholders. "To keep things simple for our customers we’ll automatically revert to their normal mileage from their next renewal date," the spokesperson added. Get Britain's best-selling newspaper delivered to your smartphone or tablet each day - find out more. A number of insurers here have agreed to discount premiums or give refunds to motor customers in recognition of an expected reduction in the volume of claims during the Covid-19 emergency. In New York the credits were applied in May and June. Car insurance firms have saved billions in the past 12 months as people stayed home, cancelled trips and stopped commuting - but premiums are rising. How is COVID-19 affecting driving and car insurance? We'll keep updating them as the situation develops, so make sure to check here for the latest advice before calling, particularly if you're worried about your ability to pay or you want to make updates to your policy due to Coronavirus. All insurers are offering support to customers in financial difficulty due to the pandemic such as switching to a different sort of cover or arranging payment breaks. Which car insurance companies are offering relief? To inquire about a licence to reproduce material, visit our Syndication site. A spokesperson for the Association of British insurers said: “Your motor insurer can advise on any options that may help reduce your premium, or if you are worried about  being able to continue to pay premium instalments. The coronavirus crisis has meant many people have been paying for things they can’t use at the moment – from season tickets to gym memberships. This applies to all sections of cover including, but not limited to: Can I get a refund for this? CAR INSURANCE companies are being put under pressure to refund customers during the Covid-19 coronavirus stay-at-home orders. A spokesperson for the Association of British Insurers told the Sun: ‘Your motor insurer can advise on any options that may help reduce your premium, or if you are worried about  being able to continue to pay premium instalments. The insurer explained it has always been possible for customers to change their mileage mid-way through a policy but this is usually because of a permanent change in circumstances whereas at the moment it is likely to be a temporary one. Get your need-to-know Lines open 24/7. If your mileage has gone down significantly during the lockdown period, you may be eligible for a partial refund on your cover and optional extras which can be from the 1 … If you pay for your policy monthly, we’ll automatically spread the refund over your remaining monthly instalments. But Direct Line launched a Mileage Moneyback scheme in October, which allows customers to register their current and final mileage and be offered a refund for any difference in pricing based on usage. to transport medicines or groceries to those in need, or to take those that may be ill or vulnerable to hospital or testing facilities until 03/12/2020. Get in touch with our news team by emailing us at webnews@metro.co.uk. A spokesperson said people can fill out an online form to request a refund if they haven’t signed up for this. … You can only get a refund from one of them - if you keep the money from both it could be fraud. The company is also waiving any claims excess fees for NHS or emergency service workers, and is offering them a free courtesy vehicle if it is required. You can try to get a refund from your card provider at the same time as starting your insurance claim. "Even if you do not drive during lockdown, you will still need to be protected against theft, vandalism and damage.". And at first, things looked fine, with some issuing full-month or … MOTORISTS across the country might be eligible for a refund off their annual car insurance costs because of the coronavirus outbreak. Independent Press Standards Organisation (IPSO). Our patrols will still attend breakdowns, but we may need extra details from you. Tower CEO, Richard Harding, said that every customer would be refunded part of the car insurance premiums they paid during the level three and four lockdowns. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. These FAQs will help answer some of the questions or concerns you may have about how the Coronavirus might affect your insurance. When our patrol arrives, please keep a safe distance of at least two metres away More than 20 major car insurers in the US are doing the same, giving out billions of dollars of refunds, ranging from 15% to 25%, on premiums for April and May. If you have opted for auto-renewal, check your insurance still meets your needs, you don't need to contact us in order to renew. Statutory Off Road Notification (SORN) if you are no longer using your car on public roads. Although no blanket changes have been made, it may still be worth contacting your insurer to ask the question if you feel your annual mileage will be far lower than estimated. To help answer your questions, we’ve pulled together some guidance below for each of our policies and continue to update these pages as things develop. If you plan to keep your vehicle off the road, you can apply for a Statutory Off-Road Notification (SORN) with the DVLA and, once this is complete, you don’t legally need insurance. And although those who have cars are still using them a little, for example, to go to the supermarket, you’re probably not getting as many miles out of it as you’d like. It's a legal requirement to have car insurance for your car if you are using public roads, and when you buy the policy you are doing so with the assumption you'll use it for a year. Direct Line, for example, which has more than five million customers and includes the brands Green Flag, Privilege and all the Nationwide insurance products, said it would consider refunds in some circumstances. Unfortunately not. The firm says it's making £30 million available for refunds due to the reduced number of claims it … How to get a refund on your car insurance during the Covid crisis metro.co.uk - Sian Elvin. latest news, feel-good stories, analysis and more, Dad who won £58,000,000 in lottery takes friends on extravagant trip to Dubai, Matt Hancock ‘absolutely backs’ police who fined women walking in park, Covid-denier ‘arrested for refusing to leave bench’, Police spotted ‘breaking’ lockdown rules with group breakfast inside café, Every adult to be offered Covid vaccine by autumn, full lockdown enforcing ‘stay at home’ orders. You're legally required to ensure your vehicle remains insured, otherwise you could be prosecuted and fined up to £5,000. MOTORISTS across the country might be eligible for a refund off their annual car insurance costs because of the coronavirus outbreak. Motor insurance refund of premium FAQ Why are AXA making this payment? There may also be extra benefits and support for key and NHS workers. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Comments are subject to our community guidelines, which can be viewed, Motorists might be able to ask for refunds if they're driving drops, Since March 23 the UK has been on lockdown after, In fact drivers have been warned they could, “As long as you’re reducing mileage by at least 1000 miles annually, and you’re not already on a particularly low estimated annual mileage, a refund will generally be available. A spokesperson said: "Premiums are calculated to cover expected costs over the 12 months of a customer’s policy. Banks are also handing out interest-free overdrafts to some of up to £500. For other inquiries, Contact Us. In fact drivers have been warned they could invalidate their insurance if they make unnecessary journeys. The Financial Conduct Authority (FCA), the … Or at least, as much as you’re paying for on your car insurance. "If a customer has a concern or is struggling to pay their monthly payment, then they should contact us by email or by telephone to discuss their circumstances.". It's still a legal requirement to have car insurance if your vehicle … Coronavirus guidance and advice: Car insurance. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. Here we explain how you could get a refund on your policy costs. MOTORISTS across the country might be eligible for a refund off their annual car insurance costs because of the coronavirus outbreak. The refund is the equivalent of 15 percent of an average bill for two months, the company said. 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